Laker Legal

Legal Notice/How to Complain

LEGAL NOTICES DISCLAIMER REGULATION

Laker Legal is regulated and controlled by the Solicitors Regulation Authority -SRA Number 611612.  The VAT Registration Number is 106631442.

PROFESSIONAL INDEMNITY INSURANCE

Laker Legal holds the Professional Indemnity Insurance cover that is required by the SRA. Our qualifying Insurers are Sompo International and our policy number is PI20SOM0289 and the limit of indemnity is £3,000.000.

This cover can be validated by contacting the SRA on 01527 504 450 or by visiting the SRA website. www.sra.org.uk

COMPLAINTS

Laker Legal is committed to delivering a high quality legal service to all our clients.

If you have any concerns or issues about any aspect of the service you have received please contact Mr. John Hirst on 01524 753040 to request a copy of our complaints procedure or email john.hirst@lakerlegal.co.uk

Legal complaints that cannot be resolved satisfactorily are dealt with by the Legal Ombudsman for England and Wales. Their address is:

PO Box 6806
Wolverhampton
WV1 9WJ

Telephone: 0300 555 0333

Website: legalcomplaints.org.uk

You may also choose to make a report to the Solicitors Regulation Authority (SRA).

You can find out how to make a report at https://www.sra.org.uk/consumers/problems/report-solicitor or contact the SRA at their details below:

Solicitors Regulation Authority,
The Cube,
199 Wharfside Street,
Birmingham,
B1 1RN
Tel: 0370 606 2555

FINANCIAL SERVICES

Please note that this Firm is not authorised under the Financial Services and Markets Act 2000, but we are able in certain circumstances to offer a limited range of investment services to clients because we are regulated by the Solicitors Regulation Authority of England and Wales. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide.

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    What our clients say

    Don't take our word for it...

    “I am very pleased with Laker Legal firm, my Solicitor John Hirst, was extremely helpful throughout the drawing of my prenuptial agreement. A very professional and knowledgeable approach yet warm, and friendly enough to feel comfortable with in a situation that can be quite uncanny to discuss or uneasy as per say. Thankyou again!

    Mrs V – London

    Stephen – Just to say a massive heartfelt THANK YOU for all your work and support , not only on the sale of our business but the opening too.
    You’re truly one in a million, and we appreciate all you’ve done.

    Ms G & Ms K – Wheatley, Oxfordshire

    Thank you for all your help and support over the last 12 months. You and the team at Laker Legal have been fantastic.
    Sarah was lovely and really supportive yesterday

    Ms. W of Leyland

    A big ‘thank you’ Richard from Steve and myself. Your time and attention you gave to both of us was remarkable. I’ve had dealings with many solicitors over the years, but have never received this level of service as you gave.

    Mrs R – West Malling, Kent

    Thank you so much Richard, you have been so kind and patient with me when I have been at about the lowest point of my life after losing my wife, I can never thank you enough. I will also let my family know my wishes that Laker Legal Solicitors deal with my estate when that time comes.

    Mr Y, Addington, Kent.

    Jessica Blacow from Laker Legal Solicitors Lancaster pulled out every stop truly amazing lady / firm nothing was to much trouble I honestly felt like they was my friends not just a firm that wanted your money but a solicitor firm that cared with compassion I will use Laker Legal Solicitors Lancaster for all my needs in the future.

    Mr T, Lancaster

    “A devastating event brought us to call on Laker Legal. We were put in touch with Mr John Hirst, and from the first Moment we spoke to him we knew everything was going to be ok. Mr John Hirst, was always on the end of the Phone or Email, Kept in touch with us 100% of the time, and the support we received took so much pain off our family. All i can say is Thank you so much for everything you did for us."

    Ms P - Maidstone

    Quality of service from Laker Legal in regard to selling our house was excellent, they were very friendly and worked very effectively.
    Thank you!

    Mrs C, King Hill, Kent.

    Our Team

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