Many competitors in the legal market claim to be different. They often distinguish themselves in unquantifiable terms such as being friendly, approachable, having the best legal experience and exceptional customer service or providing quality services.
We all spend our entire lives attempting to decide whether we should buy this product or that product or whether we should use this service or that service. When deliberating over such a decision we all embark upon the same process and often ask ourselves certain key questions such as:
- What is being offered?
- Is it quality?
- How much is it?
- Is it value for money?
- Can it be beaten?
So let’s avoid the clichés and the unquantifiable claims and explain in a transparent and brutally honest way precisely how Laker Legal Solicitors are different from other solicitor’s practices.
Let us start by addressing quality and whether our service at Laker Legal is in fact a quality service. Of course we think our service is quality, but the real question that you need answering is how we can prove to you that our service is quality. Well firstly we should start by telling you that we have been awarded the LEXCEL quality mark by the Law Society who state that a LEXCEL firm offers excellent client service and cost efficiency.
All Solicitors are monitored and regulated by the Solicitors Regulation Authority and must therefore adhere to a minimum quality benchmark when dealing with their client’s legal matters. Put simply, there are high standards and extremely high standards for Solicitors and our LEXCEL quality mark means we fall in the latter category, providing a clear indication that we are at the top of our game when it comes to quality.
We should also tell you that Richard Hirst, the principal Solicitor at Laker Legal Solicitors, has over 25 years experience in legal practice and is one of the most experienced legal practitioners in our area.
So do Laker Legal give their clients best value for money? You may notice that many Solicitors practices aren’t so keen on real transparency when it comes to their own charges. We however are as transparent as possible about our charges at all times because we really have something to shout about! We’re proud of our permanently low costs – they really are the shining gem in our crown. Our Solicitor’s charging rates are lower than any other LEXCEL accredited Solicitors practice in our area. In fact we have no knowledge of any other Solicitors practice in England and Wales who has a lower Solicitor’s hourly charging rate and is also LEXCEL accredited. We also undertake work on a fixed fee basis and we are confident that our fixed fees are the lowest of any LEXCEL accredited firm of Solicitors.
So we have high independently assessed quality, vast experience and permanently low costs. How do we do it?
The answer is simple – our innovative business model and the way in which we operate.
Our solicitors produce letters, emails and documents using voice recognition technology which greatly reduces the need for secretaries and back office staff. Our secure internet based file and matter management systems dramatically reduce our stationery costs. We choose not to operate from expensive high street offices, which are generally the second largest overhead of most solicitors practices. Our Solicitors work from either our administrative hub, or from home if they wish, and they often deal with your case at weekends or well into the evening! We have consulting rooms in the Barrow in Furness, Kendal, Lancaster, Preston and Manchester areas so our Solicitors are always on hand if you need to see them face to face.
The savings we make from this streamlined and efficient operation are passed directly on to our clients. We therefore believe we offer an unbeatable combination of quality, experience and permanently low costs.
